Cookie Cutters-Dublin, OH (1796 reviews)

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Not professional. Not at all happy with care or expertise in kids hair cut. She cut back side of my son EAR.

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Not at all satisfied with the haircut.

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I requested a hair cut with the stylist we have worked with on our last two visits. We were not informed she would not be there on 6/3. We would have rescheduled had we been informed. We had Liberty as our stylist on 6/3. The haircut my son received is awful. While she asked if it was okay, there was nothing she could do to fix it without continuing to cut his bangs shorter. My child was squirmy and fussy, however as a professional working at a salon catered toward children this should be expected. The haircut is uneven. His bangs are very short and uneven. The haircut cannot be fixed. We will not be returning unless we are guaranteed the stylist we request. A full refund is appropriate.

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We’ve been bringing our son to Cookie Cutters for about a year and have always been happy. Until our last visit. The stylist was rude and condescending when we asked if she could go shorter. Our son wasn’t acting out during the cut, but it looks like he took scissors to his own hair on top. On top of the rudeness, it’s not a good haircut. After she finished the cut, she was kind enough to provide information on what the clipper numbers refer to on a scale of shortness. My husband and I both agreed we wouldn’t return to Cookie Cutters

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They did not greet us properly since we were visiting for the first time. Other customers they giggling while talking but for us nothing. They did not even give that stupid token or balloon ! Only my daughter asked for it and took it ..

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Stylist was too ruff when using clippers on my sons head. The clippers had a guard on but his facial expression was ouch this lady is being too rough which was obvious. Another stylist, Donna was having inappropriate discussion while she was cutting my sons hair. She was talking about how during a c-section they have to put up a curtain because they're taking your organs out during the process. Which anybody who has taken anatomy which clearly she hasn't would know that's not true. I'm really disappointed because I need somewhere to go where stylist cut children's hair and don't behave this way. Very unprofessional.