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Cookie Cutters-Dublin, OH


Cookie Cutters-Dublin, OH (1796 reviews)



7438 Sawmill Road, Columbus, OH, 43235, United States

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You can book at Cookie Cutters-Dublin, OH Columbus online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-Dublin, OH staff member and book from the dates available.

At Cookie Cutters Haircuts for Kids, children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with suckers and everyone's favorite....the "chicken machine" to put your child at ease through the entire haircut experience.

Reviewed by 1796 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-Dublin, OH were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 10:59 AM to 7:00 PM
TUE 10:00 AM to 7:00 PM
WED 9:00 AM to 7:00 PM
THU 10:00 AM to 7:00 PM
FRI 10:00 AM to 6:00 PM
SAT 9:00 AM to 5:00 PM
SUN Closed

Payments Accepted

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Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages

What our customers are saying about us

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Plain City
14 Apr 2018
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Comment

Our haircutter absolutely used the wrong guard to taper up my sons hair, and then did everything she could to explain that it was right. I asked for a 3 on the sides and the back and she followed that up by using a low 1 guard on his neck and up the back of his head. The contrast was incredible. At no point did I say that I wanted a 1 guard used. She tried her best to blend it but it looks bad. My advise for her would be to ask more questions. A lot of questions. She explained to me that I should have said “___.” I don’t know what those terms mean. And so before you take a scissor or clipper to kids and their hair just disappears, ask to make sure that’s what we want. It takes 2 seconds. Once the hair is gone, it is gone.

Response from Cookie Cutters Haircuts for Kids

I am very sorry and concerned to hear about your experience. I rarely receive a negative comment and would appreciate the opportunity to fix the problem. Can you tell me who your stylist was or your child's name so that I can determine who it was that gave you such a bad experience? We are committed to offering additional training whenever necessary. Our haircuts are guaranteed for 2 weeks and I would also like the opportunity to make this right for you and your child. Please email me at minicuts@cccoh.com. My name is Alison and I am the owner. We truly want to make this right and make you happy. Our customer service is of the utmost importance. I hope to hear from you. Thank you.

Posted on 15 Apr 2018


17 Nov 2018
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Comment

My wife adjusted my sons hair cut at home. not properly cut, the hair dresser did not even cut the front hair! the hair covers his front eyes!



09 Dec 2019
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Comment

Haircut was nothing like the photo I brought in. Much shorter than anticipated, no fading whatsoever. Only received a coupon for one of my children and the receptionist had no explanation. Very sad upon leaving as Christmas is coming up and my son has a bad haircut.

Response from Cookie Cutters Haircuts for Kids

I have just received your review of your visit today and am very sorry to hear that you are unhappy with your experience. I appreciate the time that you took to write this review and am hoping you will take just another quick moment to write to me at: minicuts@cccoh.com. I am the owner and we usually hear from happy customers so I would like the opportunity to make this right. Any more details or information would help me to prevent this from happening again in the future. Perhaps, too, if you would consider giving us another chance, I could recommend that you be taken care of by a manager. Again, my sincere apologies and I hope I will hear back from you. Sincerely, Alison Celentano (owner)

Posted on 10 Dec 2019


31 Aug 2020
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Comment

My son is autistic and has a difficult time with haircuts. The stylist was in a rus. My son kept moving and looking down. The stylist was clearly frustrated and said multiple times "if you keep looking down this is going to take longer". He began to get agitated due to her speef, comments and her continually attempting to touch his face and mask in order to finish quickly even after he repeatedly asked her not to touch his mask. He needed a break and I said I didn't think she was going be able to be finish cutting his hair to which she smugly replied "oh, I can finish cutting his hair". My response was that we weren't going to torture him and I ended the haircut. We ended up at another local salon with a stylist that was not in a rush to cut his hair as quickly as possible and allowed him the time/breaks he needed to get a haircut. We will not be returning to Cookie Cutters.


16 Jan 2021
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The hair dresses was very rough with my 2 year old son. I will not be coming back.


22 Oct 2021
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Comment

It was really cluttered - granted it was busy at the time we came; but really cluttered for the small space. There was no shampoo that came with the advertised mommy haircut with shampoo and blowdry. We felt “hurried” - the receptionist was also the stylist so she had a lot on her plate.
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