Cookie Cutters-Dublin, OH (1796 reviews)

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We were given quite the attitude when describing how we wanted our child's hair cut. We tried to explain that we didn't want his bangs cut straight across his forehead and for some reason that caused some irritation for our stylist. She ended up doing a really great job. It's a shame because we won't be going back to that location again after that...

Comment

I made an appointment for both of my sons to get their hair cut at the same time, with two specific people they had seen before. In fact, I waited over a week and a half until I could schedule with those two girls. Then neither of them were even there and we had to wait over 20 minutes past our appointment time and then they didn’t even get their hair cut at the same time—extending everything even longer. And maybe even worse, no one there even acknowledged any of this. Unfortunately we probably won’t be returning.

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We did not have a pleasant experience. Our hairstylist was not very open to our ideas or suggestions even though she used words that wanted us to think she did. But her tone, actions and body language indicated otherwise. We may consider going to a different place the next time.

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People have recommended this place as a sensory friendly place for kids. I do not think it is sensory friendly when there are multiple tvs blaring, lots of noise, and kids that are frightened to get their hair cut. The space is open, and to a child with sensory needs, this was not the best decision. The sound is extremely intense and overwhelming. Your establishment is great for kids, but it wasn’t as sensory friendly as I had hoped. Our stylist did her best and made the effort, given the difficulty of the situation. I was very pleased with her attempts, but I do know the environment took its toll on my child.