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Cookie Cutters-Dublin, OH


Cookie Cutters-Dublin, OH (1796 reviews)



7438 Sawmill Road, Columbus, OH, 43235, United States

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You can book at Cookie Cutters-Dublin, OH Columbus online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-Dublin, OH staff member and book from the dates available.

At Cookie Cutters Haircuts for Kids, children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with suckers and everyone's favorite....the "chicken machine" to put your child at ease through the entire haircut experience.

Reviewed by 1796 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-Dublin, OH were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 10:59 AM to 7:00 PM
TUE 10:00 AM to 7:00 PM
WED 9:00 AM to 7:00 PM
THU 10:00 AM to 7:00 PM
FRI 10:00 AM to 6:00 PM
SAT 9:00 AM to 5:00 PM
SUN Closed

Payments Accepted

Payment method Payment method Payment method
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Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages

What our customers are saying about us

Commented reviews only




Plain City
28 Apr 2017
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Response from Cookie Cutters Haircuts for Kids

Thanks for taking the time to write a Great review!!!!!

Posted on 01 May 2017

Powell
28 Apr 2017
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Comment

Wouldn't take my son anywhere else.

Response from Cookie Cutters Haircuts for Kids

Thanks for taking the time to write a Great review!!!!!

Posted on 01 May 2017


28 Apr 2017
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Comment

The actual haircut was okay, quick, friendly, and it looks fine. The person sitting at the desk when I arrived almost completely ignored us. When the hair cut was over, the stylist dumped hair all over my son's lap and back. I proceeded to the desk to pay. A trainee was working at the counter. Anther employee was instructing her to write down my credit card number, exp date, and security code. I stopped them, asked why they were writing my information, and was abruptly told their credit card machine was broken. They didn't let me know about this beforehand and when I expressed concern and asked if the information would be shredded, secured, etc. she rudely answered "I don't know. you're welcome to pay cash if it's a problem." they had several customers information already written down and just sitting out on the counter. Luckily, I had enough cash to pay for it and was acknowledged in no other way after that, even as my son was asking for a token for the prize machine. They didn't answer him and he was crying about it by the time we got to the door. I seriously doubt I will come back anytime soon.

Response from Cookie Cutters Haircuts for Kids

I am very sorry to hear that you were unhappy with the service that you received at our reception desk. I am the owner and was on the phone with the young lady at the desk who had come in on her day off to try to help them. Their focus was on trying fix it and I know they were very overwhelmed and may not have been as attentive as they should have been. It turned out to be a digital connection issue and thankfully is now resolved but I am sorry that you were there to see us at our worst. Typically our customers are very happy with their visit but clearly we let you down. I would greatly appreciate it if you would consider giving us another chance. Our team of stylists are the best there is at taking care of the children and their hair care needs. Sincerely, Alison Celentano

Posted on 28 Apr 2017


29 Apr 2017
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Response from Cookie Cutters Haircuts for Kids

Thanks for taking the time to write a Great review!!!!!

Posted on 01 May 2017


29 Apr 2017
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Response from Cookie Cutters Haircuts for Kids

Thanks for taking the time to write a Great review!!!!!

Posted on 01 May 2017


29 Apr 2017
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Response from Cookie Cutters Haircuts for Kids

Thanks for taking the time to write a Great review!!!!!

Posted on 01 May 2017
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