Cookie Cutters-Ellicott City, MD (1522 reviews)

Comment

We usually see Alisha who does a fantastic job. We saw a different stylist this time due to Alisha being out sick over the weekend. The stylist was so nice but as soon as she started I could tell this wasn't going to go well. I didn't realize how bad the cut was until we got home. My son's hair is all choppy and doesn't flow at all. His bangs are completely uneven. Unfortunately, his first picture day was just 3 days away. I don't normally leave a bad review but I'm just very disappointed. Worst hair cut he has had in terms of quality.

Comment

Please clean the play set, it is covered in hair. Thank you.

Comment

When we got home, I noticed that my son’s hair was uneven. I had to fix it myself. We also signed up online, and we weren’t given the discount. The environment was great, but the quality of the cut was just okay.

Comment

Victoria did a great job. My son's haircut was neat and overall it was a pleasant experience. Victoria interacts well with kids that puts them at ease.

Comment

Every time I am taking my son here have had bad experience something wrong they do with his hair and edges and side burns with different hair stylist . I won’t take my son to this place anymore and always their TV has an issue too no cartoons to distract my son. Look at the wedge between n the picture so unprofessional. I am very disappointed with your service.

Comment

Had back to back appts waited nearly an hour after the first appt to start first kids haircut. No apologies from staff, no notice that they were running that far behind. This happened during the kids last haircut but was only 20 minutes past schedule. We won’t be back after this time.