Cookie Cutters-Ellicott City, MD (1459 reviews)

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I would normally give a great review but I was disappointed to see during my visit that a family that was there with several kids were not wearing masks (the mom even pulled hers down at one point). All of the kids - minus a baby - were old enough to wear a mask. My son wore one and always wears one in public. I feel it is the responsibility of the business to enforce masks. I won’t be returning and will find a salon that does enforce the mask mandate. There is zero excuse.

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The hair cut itself always need improvement but for a fast service, price and consider that child not always in a mood to get it .... this place is just fine.

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Cookie Cutters is very convenient to our home so we go there. They are very welcoming to children and have a clean environment. Cartoons are playing during the cut. We’ve been here a few times. Sometimes we’ve only had to wait 5 to 10 minutes before our appointment and sometimes we’ve had to wait 30 minutes for our appointment. My kids love the small indoor play area and getting a treat and a balloon after the cut. The cutlets are not too precise, but it’s good enough for young children until we grow out of it. Staff is all very nice!

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Toya was great! She was very nice and did a great great job of my son's haircut.

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My son was disappointed he could not pick his car and had to use the pink one. I think it is rediculous that she could not accommodate him as all the other chairs were empty

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One thing I always find very irritating is the claw machine for the kids. Yes, they “give” the kids coins for 2 tries; however, they never “win”. Try explaining that to a two year old. An old stylist, whois no longer there, always used to just open the machine to give my son one. I always appreciated this. She truly understood kids. Frankly, I’d rather you charge me $.50 or $1 more to just give my kid that lame rubber duck than hand us the quarters, when I know he won’t win, and then send me out the door with a disappointed kid. Talk about corporate greed at the expense of kids!