Cookie Cutters-Ellicott City, MD (1459 reviews)

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Danielle was great with my son. He’s had some trouble lately with haircuts and she was able to help calm him down. She let him see that the clippers weren’t something to be scared of. It was definitely a small gesture that was truly appreciated!

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I enjoy taking my children to get their hair cut, but I have noticed that most of the hair stylist don't dress professional. Even as a children's hair salon, there should dress appropriately.

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We expected a vibrant, happy environment with excited hair cutters who had boatloads of experience with kids. Instead, our hair cutter spent zero time trying to comfort our child, rushed us through the process, sharply asked my spouse to "move out of the way" after first asking for help with holding our child's hand, and generally botched the haircut. There were strands of hair everywhere that we had to cut ourselves at home afterwards, and the sideburns had missing holes where the trimmer completely took the hair off down to the scalp. Our child is very young (under 2) and still has significant anxiety related to hair cutting and strangers, so needless to say he cries and struggles a LOT. We expected a lot of difficulty, but our regular hair cutter has always managed to do a GREAT job desite that. We'll be going back to her as soon as we can. Now I understand why commercial places charge less ... it's more of a haircut factory. If your child is calm and sits there quietly (like all the other kids were doing), then this place is for you. If your child has stranger anxiety or a behavioral condition, then I would not recommend this place. I would like to stress that I'm not angry with anyone at this place. Rather, I'm just disappointed that it was not at all happy, chipper environment that it's advertised to be on the website.

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The salon was super clean! Alisha cut my son's hair and did a great job. She was friendly and understood exactly what we wanted. This is his third haircut but first one at Cookie Cutter. This is the first cut with no tears!! We'll definitely be back.

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Quick, competent, professional, and very pleasant hairstylist. The location was clean and everything was a breeze!

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Alisha I has the best customer service ever. She is so patient with my son who is only one years of age. This is our second time at the shop and the service hasn’t changed.