Cookie Cutters-Ellicott City, MD (1454 reviews)

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Good for kids haircut.

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Not so great for mommy haircut. Good for kids haircut.

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Sierra is amazing!! So quick and so talented and so good with kids!

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We booked a "Baby's First Haircut" and took our 23 month old son for his first cut. The stylist finished up two siblings and said she was ready for us. She didn't introduce herself and she didn't clean or sanitize the area or the chair that the kids are to sit in. I told her that the chair hadn't been cleaned off and there was hair (from the two cuts she'd just finished up) all over it. She barely cleaned the chair (quickly went over the outside of it with a blow dryer) and there was still hair clippings all over the chair and the platform the chair sits on. Luckily our son had no interest in sitting in the kids chair and my husband had to hold him during the cut. We told the stylist that we wanted a fade, tapers on the sides and back, and trimmed at the top (we wanted him to keep his curls). The stylist then proceeded to cut him low all over his head and he had no more curls at the top. Very disappointed in the experience and the outcome of the haircut. Then once we got to the register she realized that we booked a "Baby's First Haircut" package and she forgot to take the before/after pic, didn't print out the certificate, and gave us a small plastic baggie with some of his hair clippings. Overall, it was not a good first experience and I wish I knew the name of the stylist so I could tell others to avoid her. Most of these issues could've been avoided if she (the stylist) took her job more seriously. We will have to look elsewhere next time. My advice, before the stylist begins make sure they introduce themselves, ensure their work area is appropriately cleaned and sanitized between clients, and make sure they know which package you booked and that they understand and follow your directions.