Cookie Cutters-Pickerington, OH (1233 reviews)

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I think the employees at the pickerington location forget they are working with young kids sometimes. They always seem very annoyed and on edge when you’re in there. My child usually does well but today was an off day and he had a fit the whole time. He is only 3 and I’ve never felt so judged in my life. They need to learn new ways to try and deal with kids who are having a hard day because I know I’m not the only one. Could also be a little cleaner. For $30 after tip I would almost rather go to the barber shop we typically go to that isn’t even geared toward kids but it’s a more welcoming environment.

Comment

I had 2 of my son's appoiments there. One of my son's are 2, so je moves a lot and I know this so I always help hold his head, etc. Well yesturday while I had steped away to tell the other lady how I wanted my other sons hair to be cut, this lady decided tjat she was going to start edging my sons hair, which cut his ear and it is very uneven and way above his ear!! She also didn't cut one side very good at all. The whole time ahe complained how curious my son was, I gwt he moves his head, but no more than thw nect 2 year old. So now, I will need to go back and have them fix his hair because of thwir mistake. The lady who cut.my othwr sons hair was amazing. We honestly habe never had an issue until now, amd I have 4 kids, 3 of which still go to cookies cutters.

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The stylist that did my 17 month old son’s haircut was not patient or have any special skills when he was thrashing during the service. She kept blaming any errors on him moving, yes, he’s a toddler and he will move. If you don’t have the patience to handle a child moving and crying during a haircut, then you should not be in this setting.

Comment

Overall, the place was okay. But the employees just didn't seem personable. They seemed to have attitudes and didn't really try to talk to my child Or build that connection. She was pretty monotone and it just wasn't a fun atmosphere compared to other kids places we have tried.