Cookie Cutters-Rockville Centre, NY (461 reviews)

Comment

Angelica was EXTREMELY kind, understanding, helpful and patient throughout the entire process, and any negative ratings on this review have nothing to do with her. my two-year-old does not like getting his haircut and is very unhappy and crying when he’s there. she was very understanding and accommodating and I give her a 10/10 for the visit. however, upon paying the male employee there made a joking comment”. Well don’t bring him back here again” , which was very unappreciated, unprofessional, and extremely upsetting to myself as the mother and made me feel that we were extremely unwelcome. Joking or not comments like that during a sensitive. situation is not a way to make customers feel welcome. i’m not naive in understanding that a crying child is distracting and can be upsetting for other customers, which is why I make his appointments always the first one in the morning to avoid crowds, but this comment made us feel completely unwelcome in this establishment.

Comment

My son is a difficult client because he’s diagnosed ASD and hates having his hair cut or really grooming of any kind. The stylist (Angelica) was patient, understanding and professional and gave him a fantastic haircut. Would highly recommend this business.

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Angelica was amazing with our 1 yo - his first haircut without crying! She was so sweet with him and his hair came out perfect.

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Took my son here after a while of taking him to my own barber, hoping Cookie Cutters could do a neater job prior to my brother’s wedding, where my son would be a ring bearer. My son sat still, obidiently, like he does with my barber, while an older white woman with blond hair wearing flip-flops butchered his neck and hair line. Unfortunatelly, my son got mulltiple cuts on his neck and a super uneven hair cut. Never taking my son here again.

Comment

Carolyn was really great and made my 3 year old son feel very comfortable. His haircut looks amazing!

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Cookie Cutters Haircuts were so kind and welcoming for my son’s first haircut. He’s not the easiest client to work with but we still got an excellent cut in a warm and friendly environment. We’ll definitely be back for future services!