Cookie Cutters-Grove City, OH (1561 reviews)

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The stylist at this visit was not as friendly as previous stylists. Not as pleased as past visits.

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It’s a gimmick, the price goes up literally every time that we go it started out reasonable, now it’s to 18.95 and the stylist legit doesn’t even blow dry the hair after spraying it with water. It’s just a bit much and the hair comes out just as good at places like great clips who are cheaper to start with and closer to home.

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The stylist gave my son a good haircut, but she wasn’t very patient or gentle with my child. He was a little tired & a little whiny, which happens with children sometimes. He said it hurt (I know it probably didn’t) but the stylist in turn said, “I know it doesn’t hurt, I’ve done 2 hair cuts before you and neither of them said it hurt or whined about it... I think you’re fibbing.” As she continues to grab his head and pull it back and not being gentle at all. Then in turn asked him if he was tired because he was being so whiny. Her patience and manners were terrible with my son! This is the first time I’ve ever had a bad experience with a stylist at cookie cutters. I will continue to take my son here because normally the atmosphere is great & the services given are also great. But I will make sure I do not get this stylist again! Alex is our favorite, very gently and patient. At my mistake I booked the apt on a day he wasn’t there.

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I think that if this is a kids salon, employees should be peacent because they are working with kids.

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I wasn’t even acknowledged when I walked in and someone finally did 15 minutes later. Place is dirty.

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I scheduled my appointment with another stylist and no one said anything. The haircut was just what we asked for and she was very friendly. However no one said anything to me about the stylist that I scheduled with.