Cookie Cutters-New Albany-Gahanna, OH (1524 reviews)

Comment

This is the second time I’ve shown up for my appointment and waited 20+ minutes past my time. They seem to double book. There were two appointments for 10am and only one girl cutting hair. When you have little kids this is not ideal. I’m not sure why this keeps happening but if I book again and this happens I’ll probably find another place.

Comment

Masks should be optional.

Comment

With the covid delta spike and the recommendation from health officials that even vaccinated people should wear masks indoors, I was appalled that none of the staff and very few customers were wearing masks. You’re cutting kids’ hair - kids who can’t get vaccinated yet - and kids also can’t wear masks while getting their hair cut. Every adult there should have been wearing a mask for preventative purposes. You guys do great work but we will not be back until my kid is vaccinated and/or masks are required again in your shop.

Comment

Ainsley and Kim are truly the best! And we have tried several places and come back just for them!! But the price for a child’s cut is why I will probably take my 6 kids elsewhere from now on. I’d rather have cheaper cuts and tip more! Great clips and a few others are less

Comment

Just too expensive!!!

Comment

It’s usually busy and some of the stylists are more personable than others. We go because of the convenience to our house, and the fact that they do a decent and quick toddler cut. I like being able to make an appointment online. The TVs and cute ‘cut chairs’ are a sweet touch. We had Cass today, and she was super.