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Cookie Cutters-New Albany-Gahanna, OH


Cookie Cutters-New Albany-Gahanna, OH (1524 reviews)



5324 N. Hamilton Rd, New Albany, OH, 43054, United States

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You can book at Cookie Cutters-New Albany-Gahanna, OH New Albany online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-New Albany-Gahanna, OH staff member and book from the dates available.

At Cookie Cutters Haircuts for Kids, children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with suckers and balloons and everyone's favorite....the "chicken machine" to reward your child after their haircut experience.


Reviewed by 1524 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-New Albany-Gahanna, OH were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 10:00 AM to 7:00 PM
TUE 10:00 AM to 7:00 PM
WED 9:00 AM to 7:00 PM
THU 10:00 AM to 7:00 PM
FRI 10:00 AM to 6:00 PM
SAT 9:00 AM to 5:00 PM
SUN 10:00 AM to 4:00 PM

Payments Accepted

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Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages


What our customers are saying about us

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14 Apr 2018
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Comment

They changed sign in papers and forgot about us, it was a 2 hour wait and they my son has a bald spot in his haircut. With all this they didn’t even offer a discount. I could have done a better job cutting his hair and the two hour wait was because they didn’t make sure they got everybody off the first list before they moved on to the second. Very unprofessional

Response from Cookie Cutters Haircuts for Kids

I am very sorry for the experience you had at our salon yesterday. I know it is not a good excuse but we were experiencing a failure in our service from AT&T therefor having to process all credit cards manually and this had us in a bit of a pickle. I was there, myself, and feel terribly about your long wait. I wish I had stopped being so frazzled and acknowledged my regret and apologies better to you during your visit. As far as the poor haircut, this surprises me and I would like to make this entire situation right for you. Customer service and beautiful haircuts are our goal. Most of our customers are repeat clients for many years because they are happy with our services in every way. Please contact me directly so that we can discuss getting your son's haircut fixed and making this right. My email is: minicuts@cccoh.com. My name is Alison and I am the owner. I hope to hear back from you.

Posted on 15 Apr 2018




22 Feb 2020
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Comment

I don't feel that the stylist listened to what I wanted or what I told her to be aware of with my child's hair. He has curls with multiple cowlicks. I said not to take too much off the front because of this. Unfortunately she did & then stated she didn't realize the cowlick was there or that it would go up that much. All I could say at the time was well I told you multiple times. I'm still upset about how much she took off. Almost all of his beautiful curls are now just frizz. I don't think I'll be bringing my son back.




31 Jul 2019
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Comment

Not very happy with my sons haircut. Way too short and didn’t even warn how short the stylist was cutting. We had to fix long hairs she missed. Uneven bangs and the area around the neck doesn’t look good at all. And a large red mark behind ear where skin is irritated. Sorry to say we won’t be coming back. Hope you don’t continue this low quality.




06 Nov 2018
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Comment

I just didn’t feel comfortable today. Something seemed off in the salon. There was bad energy, and that’s the only way I can describe it. I’m not sure if the stylists weren’t feeling well or what, but the service suffered.




15 May 2021
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Comment

I looked for a special place for my baby's first haircut, prior to my appointment, they sent a list of protocols used now during the pandemic, but when none of that happened, it was like having gone in non-COVID-19 time , the place (Gahanna) did not seem pleasant to me, and the person with whom my son attended did not show an affinity for children, my baby immediately started crying when they sat him in a car and she just kept cutting his hair ignoring his crying, finally I asked him to take him in my arms and to cut him like that and so it turned out perfect, but I did not feel good in the place with my baby, I will look for another place.




13 Apr 2019
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Ultimate Question (Referral)

Comment

Rushed and uneven hair cut


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