Cookie Cutters-New Albany-Gahanna, OH (1524 reviews)

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Teresa W is THE BEST. We always request her to cut Cooper's hair. She's professional, friendly, and efficient!

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We love Cookie Cutters.

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Person at desk was on the phone the entire time I was there. Was not able to talk to her to sign in for awhile upon first arriving. Person I reserved appointment with took another group back at my appointment time. The issue was caught by staff a few minutes later and we were called back. The front desk area was a cluster with staff trying to figure out what was going on. Showed a picture of the hairstyle wanted. It was cut shorter than expected. Not thrilled with haircut.

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Bridgette at Gahanna location was great!

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I had an appointment but they were running 20 minutes behind schedule. I think they should have called me if the few appointments prior were running late. They said someone had quit that day. A call would have been nice. (Especially since patrons can only be 7 minutes late)

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My daughter's hair was cut crooked. It was so obvious. I did not alert the stylist, if you can even call her that, because I feared she would only make it worse. I also requested an angled cut, instead she received a straight cut that was crooked in the back. I left and took her to a REAL SALON with trained and qualified stylists. Paid double to have her hair fixed. Ridiculous. This place should be shutdown. I will never return and will be sure to advise all of my friends and family the same.