Cookie Cutters-New Albany-Gahanna, OH (1524 reviews)

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Kim is always so personalable! It’s always nice!

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Thank you ladies for always making my toddler comfortable when cutting his hair. Your patience and kindness is very well appreciated. We enjoy coming here.

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Kassandra is amazing with our son, who is autistic. She is patient and works fast, which is very helpful.

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Good environment for kids. While it simply keeps them entertained before the hair cut. Which is uniquely too small of an area or needs better ventilation. Not recommended for children with coarse hair.

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I was very dismayed when we showed up for our appointments only to find out that 1. our appointment times had been changed from what I had booked through the app and 2. the professionals cutting my kids' hair was changed. I had specifically requested times that backed up to each other so we could go from one cut to the next. I had specifically requested the same professional because she always does a nice job with my kids' hair, doesn't make fun of them (as others have at that shop) and that way I only had to tip ONE person. This will likely be one of our last visits to your shop. I was told when I inquired about the changes that "oh, the app sucks, you really should call for appointments." Well, this takes me back to when I used to try and "walk in" when the sign on the door said "Walk Ins WELCOME" and was told "sorry, you really have to make an appointment". This is garbage and not the way a professional business should be run. I can't wait until Funky Scissors opens a shop on our side of town.

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My sons haircut looks amazing, looks night better than his last haircut that left him looking like Jim Carrey from dumb and dumber. We are very pleased with our visit ! Thank you!