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Cookie Cutters-New Albany-Gahanna, OH


Cookie Cutters-New Albany-Gahanna, OH (1524 reviews)



5324 N. Hamilton Rd, New Albany, OH, 43054, United States

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You can book at Cookie Cutters-New Albany-Gahanna, OH New Albany online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-New Albany-Gahanna, OH staff member and book from the dates available.

At Cookie Cutters Haircuts for Kids, children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with suckers and balloons and everyone's favorite....the "chicken machine" to reward your child after their haircut experience.


Reviewed by 1524 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-New Albany-Gahanna, OH were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 10:00 AM to 7:00 PM
TUE 10:00 AM to 7:00 PM
WED 9:00 AM to 7:00 PM
THU 10:00 AM to 7:00 PM
FRI 10:00 AM to 6:00 PM
SAT 9:00 AM to 5:00 PM
SUN 10:00 AM to 4:00 PM

Payments Accepted

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Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages


What our customers are saying about us

Commented reviews only





27 Mar 2018
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Columbus
16 Dec 2017
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04 Sep 2021
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20 Feb 2018
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Comment

I made an appointment for baby's 1st cut. We came in 5 min earlier. Both stylist were busy with other clients. 10 min into our scheduled time we were still waiting. Knowing that appointments should take 20 min per client I didn't want to be late to a class with my child, so I asked how much longer we would need to wait and if it makes sense for us to wait. I was told, that's it's up to me and I could leave. There was not a sign of apology and the hairdresser even made a small talk with another client. The haircut my daughter got was not as I expected from someone who does it every day. She basically just cut straight line in the back and bangs, also just a straight. It made my daughter look like a boy. The place itself is very outdated, chairs are nothing like on a website. Also there are lots of toys for sale laying on lower shelf accessible to a child. And there is a note asking not to play with those toys. I understand that they make extra money from these sales, but when you have to seat there and wait for your appointment with a little kid, it's hard to keep their hands off bright things and it makes experience even more frustrating.

Response from Cookie Cutters Haircuts for Kids

Thank you for taking the time to write about your experience. I have shared this situation with the salon manager and we are looking in to what went wrong with your appointment and who you encountered while you were there. We do truly focus on customer service and our team of stylists are very concerned about making sure that every customer leaves happy with their haircut and happy with the level of service they received. Clearly this is not what you encountered. Please accept my apologies. Can I possibly offer your family the opportunity to return when you child needs another haircut? The visit would be complimentary and we would arrange for the manager to take care of you. I would very much appreciate the opportunity to make this right so that you can see how things should normally happen. Please email me at: minicuts@cccoh.com Sincerely, Alison Celentano Owner

Posted on 22 Feb 2018




26 Aug 2020
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Comment

No help by other staff members if a child is crying. It was just a regular salon and nothing special for kids.




01 Jun 2019
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