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Cookie Cutters-New Albany-Gahanna, OH


Cookie Cutters-New Albany-Gahanna, OH (1524 reviews)



5324 N. Hamilton Rd, New Albany, OH, 43054, United States

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You can book at Cookie Cutters-New Albany-Gahanna, OH New Albany online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-New Albany-Gahanna, OH staff member and book from the dates available.

At Cookie Cutters Haircuts for Kids, children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with suckers and balloons and everyone's favorite....the "chicken machine" to reward your child after their haircut experience.

Reviewed by 1524 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-New Albany-Gahanna, OH were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 10:00 AM to 7:00 PM
TUE 10:00 AM to 7:00 PM
WED 9:00 AM to 7:00 PM
THU 10:00 AM to 7:00 PM
FRI 10:00 AM to 6:00 PM
SAT 9:00 AM to 5:00 PM
SUN 10:00 AM to 4:00 PM

Payments Accepted

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Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages

What our customers are saying about us

Commented reviews only





30 Jan 2017
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Response from Cookie Cutters Haircuts for Kids

Thanks for taking the time to write a Nice review!!!!!

Posted on 31 Jan 2017

Gahanna
01 Feb 2017
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Service Quality & Prof. Advice
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Response from Cookie Cutters Haircuts for Kids

Thanks for taking the time to write a Great review!!!!!

Posted on 01 Feb 2017


02 Feb 2017
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Comment

Lucy does such an excellent job with our child who has special needs!

Response from Cookie Cutters Haircuts for Kids

Thanks for taking the time to write a Nice review!!!!! Lucy is great!!

Posted on 03 Feb 2017


04 Feb 2017
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Comment

Miss Lucy was wonderful with Bennett and gave him a great cut! She was also very personable and friendly. Would definitely recommend her and Cookie Cutters!

Response from Cookie Cutters Haircuts for Kids

Thanks for taking the time to write a Great review!!!!!

Posted on 10 Feb 2017


04 Feb 2017
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Comment

Bridgett attempted to shame my child by telling her "you are 4 years old you shouldn't be afraid of a blow dryer". This was my first experience at Cookie Cutters. Because of Bridgett we will not be coming back to that location.

Response from Cookie Cutters Haircuts for Kids

I am very sorry to hear about your disappointing visit to our Gahanna salon on Saturday. We are a family owned business who truly cares about giving a great experience and usually hear wonderful things from our customers. Clearly that is not the experience that you received today. Thank you for taking the time to write your review and I would like to correct the situation so that it does not happen in the future. I know that you may not consider this, but I would like to offer you a complimentary visit with one of our managers so that you can see how your visit should have gone for you and your child. I would love to hear from you at: minicuts@cccoh.com. Again, I thank you for bringing this to my attention. I can only make a situation better when given the knowledge and opportunity to do so. Sincerely, Alison Celentano (owner)

Posted on 06 Feb 2017


04 Feb 2017
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Comment

The front desk female was very rude and not friendly when checking in at the front desk.

Response from Cookie Cutters Haircuts for Kids

I am very sorry to hear that our receptionist did not give you the level of experience that you should have received. I do not want this to sound like an excuse but perhaps it is somewhat of an explanation. One of the young ladies that was there today was in training. Being her that it was her first Saturday she was very overwhelmed and probably not being as friendly as she should have been. I hope that you are a regular customer and know that normally our receptionists are very friendly. I appreciate that you took the time to write your review and I will work with her on this aspect of her job as we continue to train her in the coming weeks. My email is: minicuts@cccoh.com and I would love to hear more if you would like to provide any details about the time that you were there and the description of the receptionist. Thank you again for writing your review. We can only fix a problem when we are made aware that there is a problem to fix so we are grateful for that opportunity. Sincerely, Alison Celentano (owner)

Posted on 04 Feb 2017
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