Cookie Cutters-Meridian, ID (2405 reviews)

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Aubrey cut my sons hair this time, we have always had a good experience until today when she messed up his hair. She kept trimming his cowlick until it was way short all around it and it was too short to comb over and now just sticks out. I asked for a fade and she did it all the same length and has lines in the back. I will definitely be making requests on the hairstylist and avoid coming back to her. She was very friendly but did not seem to know what she was doing.

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I asked for her hair to be cut shoulder length. It was cut 1 to 1/2 inches shorter than that. Her neck is bare for this cold weather. I'm disappointed.

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In the past we have had great experiences however today the person doing my child’s haircut took a really long time. Also, we had to wait while two other kids that came in after us got seated even though we had an appointment.

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My son has been going here since he was 6m he is now 3yrs. He has special needs and he has only had 2 bad experience I talked to someone after his appointment and explain what had happened and they took care of it right away. Over all the staff is great I always let them know he is special needs and especially about his high sensory disorder.

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Tried to give this place a second chance but this is the second time they have cut unreasonably shorter than requested. I told them my son just needed a trim around his face and to spruce up the top with some layers, keeping the back and sides long. He picked out a picture he liked and I showed it to the haircutter, but before I knew it she went way too short all around. Picture is what we started with, what he asked for, and what we got. Really bummed to have to start all over growing out his hair again. If you decide to go to this place and you and your kids prefer cuts with some length, beware they tend to cut short regardless, and they do it quick.

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The barber did a good job showing my kid the clippers before each use, so he could feel them. She'd ask if it was okay and he'd affirm. That was great. Being brand-new and walking into Cookie Cutters, though, was like sensory overload with no discussion or orientation. Cartoons were automatically turned on, when he cried and fussed a bubble machine was engaged. It's not like the cartoons helped when he would take crying, "Mama pick up!" breaks. I just would have liked the barber to explain to us what was going to happen, then she could have said, do you like cartoons, etc. I know it's different way of treating kids than when I grew up, but my kid get a lot explained to him and seems to do well with that. Again, as a first-timer, I think the experience should be more kid-centric. He's never been to a salon and this one has a slide! So, if our barber greets him, points stuff out ("you can do slide after haircut!") and gets him onboard, I think he would have done better. The selection of cars and a balloon were nice perks. The haircut was good, but she didn't even ask his name. Finally, the price was kinda high. :-/ For what it's worth, I feel a little silly giving this feedback, but you asked and i had a minute to answer.