Cookie Cutters-Meridian, ID (2405 reviews)

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Although we were right on time for our appointment, we happened to be in the last time slot of the day at 4:45pm. The hair professional was very clearly in a rush to get our haircut done and out the door by 5pm. The haircut was horrible! We have never had such a bad haircut experience at cookie cutters. We typically get a nice haircut and that is why for 3 years, we have made the hour long round trip drive to get our hair done here. The lady did not listen to my son about wanting to leave his bangs long-now he has a very uneven very short bowl cut type bang-which is different lengths on each side of his face. She didn’t take the time to even out the top or blend it in-she just shaved very quickly and roughly. She left his bangs dripping wet plastered to his forehead and didn't even attempt to style it or double check her work. My son practically ran out the door to the car crying. He wore his hoodie hood over his head for the whole rest of the night; He didn’t want to go inside his favorite restaurant we were going to for dinner afterwards, to celebrate his best ever report card. He was so distraught, he talked about not being able to go to school for the next 2 weeks because he will get bullied. Haircuts can be very important to kids. My suggestion is to not have the last appointment at 4:45 if hair techs are expecting to leave at 5. That is NOT enough time to do a quality haircut and clean up and be out the door at 5pm when the shop closes. Also, this tech needs to be talked to about this lack of service-really, she did a disservice, and it can cause a huge emotional fallout, as well as bullying because of her carelessness.

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The reason I'm leaving a bad review is because I had a bad haircut last time, which was 3 months ago because he was butchered and it took this long to grow out enough to trim it. I had already purchased the 5 pack do have those to finish out, so purposely booked a different girl to try again, and when I got there they gave me the same girl I had 3 months ago who definitely doesn't know how to cut hair. I know because my mom used to barber. So today she did better but still very uneven and I'm not satisfied with the cut at all. I asked the front desk why I wasn't getting the girl I booked and they said she didn't make it to work today. So instead of calling me to ask if that was ok, they gave me the same horrible stylist. Not happy that they would do this, and what are chances the same horrible stylist would be who I got. Unless I get someone who knows how to cut hair,I won't be back once my cats are out.

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I take my both kids to "Cookie Cutters" and we always were pleased and happy with the service. Not so much today.

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Although the woman who cut Maddie’s hair was very personable and friendly, she cut off way too much length with the first snip of her scissors. I showed her an inspiration photo before the cut began and unfortunately the cut was two-3 inches shorter than what I requested for my daughter. It will take a long time to grow out again.

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I said the cut looked uneven at the and And she told me it was because of his widows peak. So nothing else was done to the front of his hair after this picture other than it was swept over into a side part.

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Booked appointments online but still had to wait 45 minutes!!!