Cookie Cutters-Meridian, ID (2405 reviews)

Comment

I enjoyed coming here the first time and appreciated the time the stylist took with us. She was patient and made my son feel comfortable before coming near his head with the clippers. However this time, it was obvious the stylist was in a hurry and consequently made my son more afraid. She did not talk to him, did not show him the clippers, and just held his head while he was screaming. I understand it must be difficult cutting the hair of a crying baby. But if she had just taken the time to make him feel comfortable, this would have been a lot less of a scary experience for my baby. He has never screamed that much during a haircut, he was terrified

Comment

Our experience was not as great as it has been in the past. When we got sat, she dry cut her hair straight and was done in like 2 minutes. It isn’t straight and it’s something I could have done myself at home. I am not sure why she didn’t get her hair wet and have a little more attention to detail. I hope this changes or I will look for a new place to go.

Comment

We always go to LaShawnda and she’s amazing!! Unfortunately, she was not available so we randomly had Jonette. I could see right away that the haircut wasn’t on par with the usual service we receive. However, only after we washed my son’s hair we could see how patchy and uneven it really was. It’s definitely not a $25 haircut, this is ridiculous. I would want the money back so I could go to LaShawnda and fix my son’s hair. It’s an embarrassment.

Comment

Sent my son to get his hair cut. He comes homes and it is uneven allover. The back of his hair is ridiculous. The left side back is somewhat normal length and lines. The right side is very high and choppy- looks like lightning bolts. This is the worst cut he has ever received. I know we took a risk booking with "whoever is available" but I would have waiting if I knew he was going to come home like this. Looks terrible!

Comment

My wife showed several photos to the stylist of what she wanted it to look like and it turned out much shorter and when asked which side we part the hair on, the stylist did the opposite.

Comment

We made an appointment online for 3:30 and we weren’t taken back til 3:50. I could see they were busy so I wasn’t too bothered by it. My issue has ALWAYS been with the lack of cleanliness. It honestly just makes me want to gag every time they fail to sweep and wipe down counters. Standing RIGHT next to another kids chopped off hair on the floor that was left there before we were brought back is DISGUSTING. I would rather wait and extra 5 min than be brought back to a completely DIRTY area. Like come on. That’s the equivalent of being seated at a table in a restaurant that still has dirty plates on it. This has happened multiple times I’ve been here and I might start going somewhere else since I’m not seeing much change.