Cookie Cutters-Meridian, ID (2405 reviews)

Comment

Had an appointment at 4:15 and didn’t get called until 4:33. Arrived 5 minutes early to be respectful of everyone’s time. I wasn’t notified that things were running behind. Someone who checked in 10 minutes after me was seated before me. Second time in a row that my scheduled appointment time was not accommodated (about a 10 minute delay last time). The delay made me late for another scheduled meeting and I HATE being late/having people wait on me. Going to try a different hair salon next time.

Comment

Only one person working. Even with an appointment we had to wait 30 minutes. And the person who cut Landon’s hair was rushed and not very friendly.

Comment

We made an appointment online for 3:30 and we weren’t taken back til 3:50. I could see they were busy so I wasn’t too bothered by it. My issue has ALWAYS been with the lack of cleanliness. It honestly just makes me want to gag every time they fail to sweep and wipe down counters. Standing RIGHT next to another kids chopped off hair on the floor that was left there before we were brought back is DISGUSTING. I would rather wait and extra 5 min than be brought back to a completely DIRTY area. Like come on. That’s the equivalent of being seated at a table in a restaurant that still has dirty plates on it. This has happened multiple times I’ve been here and I might start going somewhere else since I’m not seeing much change.

Comment

Elizabeth was AMAZING and so professional! She took such good care of my lil man. I will definitely be bringing my child here again. I will be referring all my friends to Cookie Cutters and Elizabeth!