Cookie Cutters-San Antonio, TX (Huebner Oaks) (1150 reviews)

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My son was seated at the chair 15 minutes before the stylist cut his hair and was very anxious and unable to sit still for the cut. There was a stylist there who could have cut his hair sooner but was in the back. The stylist we ended up with did not do that great a job on my son’s hair and also offered us 1/2 off since there was such a delay and wait. I will not be returning to this location.

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Everything was perfect, except for Ally she was rude and rolled her eyes at me when I asked kindly if she can use a number 1. Erika and other employee that was there have great costumer service

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The person that is as a receptionist it’s really nice and offers great customer service. Believe they need to hire stylist that are patient with kids. The girl Rose was really stressed out and didn’t have patients with my daughter Also, didn’t like that she cut my daughter hair with the shaving machine. Believe that is really dangerous. Special kids moving a lot It is more convenient for her because she likes to finish quick. The other stylist needs more experience in hair. I ask to do medium layers hair cut and she honestly didn’t cut in layers. Sorry and I really apologize for not giving a 5 stars but will definitely not recommend this place to come. It was my first time and the last.

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Tried a new hair stylist. Pretty rude and unprofessional. Gave no guidance, and seemed very impatient. Haircut lasted about 6minutes First experience in this location was great with a different hairstylists. But completely turned up after the experience. If I ever go back I’m picking the first girl.

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The notes should b recorded at all times requested at customers request. And I still can't get a decent fade for my 7 yr. Old! I always tip good every time and get there on time but I feel rushed every time. The workers that are good never stay longer than a month!very disappointed but my son has some sensory issues and loves this place so we travel from the other side of town for this?

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My son got trimmer cut. Hair dresser/stylist did not even apologize. My son was suppose to look down and he did most of the time. But he looked up one time and he cut a very bad cut. She only gave us bandage. She could have at least tried to apologize, offer a discount or talk to my son.