Cookie Cutters-San Antonio, TX (Huebner Oaks) (1150 reviews)

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Bri is always awesome with my son! She is very patient and always makes his experience a great one!

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For us the music was a little loud and overstimulating. However, the staff was super sweet and patient with our wiggly 15 month old. Our son wears a hearing aid, and our stylist paid extra attention to the hair around his ears to ensure it wouldn't get caught in his hearing side. We appreciated that extra bit of thought. We will go back!

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It was a little hectic once I walked in but slowed down after 10mins or so. I arrived on time and was seen 10ish mins later. I was pleased with the hair cut my almost 2yo received the girl was very nice and talkative. I rated the service experience lower than the rest only because my boy wouldn't sit on his own so I had him on my lap and was not offered a Cape for myself. So I walked out full of hair as did my son because the girl didn't even bother brushing off the hair on his face, neck or arms. That was the only down fall. I hope this doesn't happen next time.

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Lizzie was amazing. Thanks for making our experience great today. My daughter had a wonderful first haircut experience.

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Shane did a wonderful job giving my kids their first haircuts. He was patient and talked to them the whole time. The environment was friendly and my kids were comfortable in their fire truck. The cost was pretty high, however.

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I made 2 appt online for both my boys and received email confirmation for 3:45 and 4:00. When I got to appt at 3:40 I was told my appt was at 3:30 and 3:45. They told me they could only do one haircut. I showed them my emails confirming I had the right times then one of the ladies asked the lady at the front desk to take one of the appt. I was happy with how it was handled and the staff was nice enough but it did cause me to get frustration that my appt were wrong in their system. That needs to be corrected.