Cookie Cutters-San Antonio, TX (Huebner Oaks) (1150 reviews)

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Pre booked appt. waited over 30 mins after scheduled time before see. Stylist was friendly but way too long for my toddler to wait

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Jenna did awesome my baby is a little autistic and doesn't like his hair touched but she was absolutely amazing with him I will definitely be going back for his next haircut ❤

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My son is Autistic and has learn some not so nice words from YouTube. This hairstylist was very professional and did not show any reaction to my son. He was being very difficult and rude. It’s amazing to see someone who has to deal with a child like my son and not get annoyed by it. This was by far one of the best experiences.

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Rose did a amazing job !!! She was so gentle with my 15 month old ! I really enjoyed it !!

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The person that is as a receptionist it’s really nice and offers great customer service. Believe they need to hire stylist that are patient with kids. The girl Rose was really stressed out and didn’t have patients with my daughter Also, didn’t like that she cut my daughter hair with the shaving machine. Believe that is really dangerous. Special kids moving a lot It is more convenient for her because she likes to finish quick. The other stylist needs more experience in hair. I ask to do medium layers hair cut and she honestly didn’t cut in layers. Sorry and I really apologize for not giving a 5 stars but will definitely not recommend this place to come. It was my first time and the last.

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This isn’t our first time here but will definitely be the last. This is the first time we’ve been back since my sons original stylist left, he was always friendly and LISTENED to what we wanted done. Today we sat waiting for 20 minutes while one or the stylist (purple hair) cleaned up and then immediately started on another client that came in well AFTER us. It was as if she just didn’t want to do the work even though she was available and the other lady wasn’t. I could literally hear her and the receptionist whispering about how she didn’t want to do it, which is extremely unprofessional. I told our stylist that we wanted just a scissor trim, which is what we always get and completely butchered it and left my son with a horribly uneven hairline. I don’t understand how you can be a hair stylist if you’re unable to do something as simple as a scissor cut. We will not be back.