Cookie Cutters-San Antonio, TX (Huebner Oaks) (1150 reviews)

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Awful haircut. Uneven, not even faded, missed hairs near the side of the forehead and behind the ear. Overall a bad experience. Haircut was rushed.

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We paid almost $25 for my sons haircut and when I asked her to size down on his sides she got rude and started putting a lot of pressure on my sons head hurting him. Why are we paying close to $25 and the appointment time is only allowed 15 minutes. She also cut his little swirls off the back of his head leaving it uneven. We drove 30-45 minutes to get his haircut and got treated ugly.

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My boys have been getting their cuts at this location for over 2 years. Unfortunately since the pandemic there has been a huge frequent turnover in staff, which is definitely understandable yet alarming. With that being said my feedback is take care of your staff so that way the lack of experience, skills, and patience is not faken out on my children. I greatly appreciate your staff ruining my 10 month olds hair 3 days before christmas as well as my twin 4 year olds uneven lines.

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Rose was very rough with my son. We’ve been going her for years. Never had an issue. This is our first cut with her. We will not be back.

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Did not get any before picture for baby’s first hair cut even thou certificate clearly has a place for a before pictures. Stylist didn’t do anything to make my child feel comfortable before the cut and then acted like he was a scary monster when he screamed.