Cookie Cutters-Carmel 146th St, IN (1412 reviews)

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I have two boys, one who is very restless and energetic. Both boys have always gotten great haircuts and the stylists deal well with the energy!

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Arnise always does a wonderful job cutting my son’s hair! He loves going to Cookie Cutters!

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I like the ease of making my appointments using their app. The quality of the haircut seems to vary a bit from stylist to stylist, but everyone is warm, friendly, and good at working with kids.

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Erica S at the Carmel, IN location was so kind and made my children feel comfortable. She did a great job.

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We come to see Arnise and she always gives a great cut. It feels very rushed though and seh constantly has to step to answer the phone within a 15 minute haircut which feels hectic to your clients, especially kids who might be frightened by a haircut. The stylists manage too much. The price has gone up a lot for them not to be solely devoted to you during your appointment. That would hard to sustain a client every 15 min, answering the phones, checking people in and out and clean up. That's not the experience from any of the places I've gone to as an adult.

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I love taking my kids to Cookie Cutters (and they love coming), but the past two times I've been, I've had issues with the scheduling system. I received confirmation emails with the date/time that I booked, but when I arrived at the salon today, they had me down for a different time, and last time didn't have me listed at all. This led the stylist to be double booked and rushed. I hope the scheduling system gets fixed so that it is a smoother experience for all.