Cookie Cutters-Algonquin, IL (1176 reviews)

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I did not get the haircut that I asked for for my son. She cut it so short he looks absolutely ridiculous. I loved my son’s long hair I left your location and crying. She also kept snapping at my son to keep his head still he’s three years old you know where you work you know you work with little kids that can’t sit still what do you think is going to happen. There was a kid next to a screaming his mom was holding him down and the person that was cutting their hair only show that kid love and compassion I wish the person that cut my son‘s hair had a little bit of that.

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Terrible. They obviously overbook because the "stylist" rushed through our son's haircut and you could definitely tell. It was so terrible we had to go buy clippers and my husband had to fix it when we got home. The little boy next to us also had a horrible haircut. Next time I'll just flush $20 down the toilet instead of driving the 25 minutes to this place.

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The person working the front desk was snippy and the woman who cut my child’s hair made a rude comment about my choice to not wear a mask. She was very unprofessional and ruined the entire first hair cut experience for us. We will not return.

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My son’s hair looks awful-super chopped up, and honestly probably would’ve looked better if we cut it ourselves. I can’t believe I paid $22 plus a tip for it. Will not be returning.

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My daughters bangs are still uneven after going back to get them fixed again. The girl rushed and did not even get the hair off my daughter after she was done

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I come here to cut my fiancé and my sons hair and I've always been satisfied until today Maria made a huge mistake on my sons hair she admitted it asked help from Helen (had a huge attitude) she cut so much more just to fix it. Maria told her not to charge me since she messed up but Helen had said "no she's gonna pay" I told her I wasn't satisfied with what had happened and acted to take off the charge, but ended up charging me either way. I asked to speak with a manager and got told he wasn't in and don't know when he will be in. Honestly Don't waste your money here with those ladies, such a horrible service not worth it at all!