Cookie Cutters-Algonquin, IL (1176 reviews)

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The salon was very warm and extremely crowded. They only had the back door open and seemed to have no air conditioning going. We had to wait 15 extra minutes from our actual appointment.

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My son has had his hair cut here many times and I never have had an issue but today, the lady who cut his hair was so slow. She was super nice but it took her 55mins to cut my 4 year old son's hair. He sat so still and did so great I was shocked at how great he did for how long it took. I also had to keep telling her to just shave the one side but she kept thinking it out to get rid of the bulk I guess even though I said just shave it. At the end she asked if I liked it and I just said yes because it had already been 55mins when it normally takes 15mins. The other lady cutting hair had finished 4 kids hair cuts in the time it took this lady to finish my son. I really hate leaving bad reviews but this just upset me today.

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This is my third time at the salon, Mimi is really nice so is a lady who loves the pets movie. My experience this time around was very tense due to an older gentleman micromanaging everyone at the salon. Not a pleasant ambiance. But my first two visits were great!

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The hair cut my son got was so bad. It was on the shorter but super badly blended. I should of waited for Mimi she’s the best at giving him hair cuts.

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The place is very good . the staff was friendly however my son's haircut was somehow botched. Maybe because the hair stylist was older and shaky while cutting my son' s hair. We will be back because of the place but will not pick the same stylist.

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Haircut from Amanda was horrible. My little one has such an uneven cut I’m embarrassed and had to take him somewhere else. Will not return.