Cookie Cutters-Hamilton Town Center, IN (1772 reviews)

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We love Cookie Cutters! My son has always been nervous about haircuts, and the stylists here (especially Nora!) are very understanding and patient and always deliver a great haircut.

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Walked in with my 3 yr old son at 2:20 pm. Two stylists and receptionist were standing at the counter. No customers. We were not greeted. I went over and asked for my son the get a cut. Takes about 10 min. Was told they don't have an opening until 3:15. We decided to wait but over the next hour, only 2 children came in with "appointments", leaving the staff to stand round doing nothing most of that time. When it was finally our turn, the stylist was very curt and told my son "just get up there". Asked me "how do you want it"? with a sigh. I said "Like last time,short on sides and a bit longer on top". "HOW SHORT"? she says. Well, I said "There should be a note on his client card, since we've been here a few times." With another exaggerated sigh, she goes and gets his info. Did the cut without saying a word to my son. Offered no movie or anything for him. The cut was rushed through and quite sloppily done. There were still no customers waiting. Was not thanked for coming in, was not thanked for the generous tip. I liked this location before, but in the future we will drive 10 min. further to a different one, hopefully with a staff that knows how to treat customers Very disappointed.

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Our experience was great. The stylist made my 2 yr old grandson very comfortable and was so child friendly. I would highly recommend this salon.

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Nora did a great job on my 2 year old. He was crying the whole time. She was fast and efficient and got an awesome hair cut. We will definitely be back to see her!

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We are always treated well at this location. The stylists are great with my young kids!

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Thank you SO much for being so kind to our kids! Autumn and Nora were amazing!