Cookie Cutters-Canton, MI (1467 reviews)

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Great haircuts and super friendly staff!

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Yesterday was our first time visiting this location. We had such a great experience. Wendy was so calm, patient, and kind with my little guy. Will definitely continue visiting this location over the others!

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We are so upset with our sons haircut here! The lady who cut his hair (refused to tell me her name) was hostile amd impatient with my 2 year old who was visibly scared having clippers close to his face but she made ZERO effort to comfort him and didn't even offer to put on the TV for him (which i had requested in the beginning, but she completely ignored me and acted like she was in a hurry....but we were the only customers in the shop). My son was crying the entire time (and usually is able to be distracted with the TV and encouragement) so I had to hold him in my arms the entire time. She barely did a trim with the electric clippers and then asked how it looked and to keep low expectations because my child "hit her" and wouldn't stop moving....which is to be expected of a terrified 2 year old being yelled at to stay still the whole time. I asked her to do basic trimming of his sideburns and neck line which she refused to do but I insisted and had to wrap my arms around my child to keep him still while he was screaming. One of his sideburns she completely chopped off and the other one was so uneven she refused to clean it up. She got hair all over me and didn't even make an effort to clean up my child he was covered in hair head to toe so I had to completely change his outfit. On my way out I told her to never yell at my kid again and she burst out yelling at me that my son had hit her. Ended up walking out. I have never had such a horrible experience here before. We ended up having to try to fix his hair at home so it was even presentable and did a better job than her. Seems like they're desperate to hire and hired very angry, inexperienced people who should never be allowed near kids. I will NEVER be returning here again.

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We love Miss Wendy and wouldn’t want to go see anyone else! Thank you for always taking great care of us!!

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They did a fantastic job for my son’s first haircut. Very accommodating and so flexible with the short attention span of a 2 year old. Would highly recommend and will be going back.

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We absolutely love coming here! Wendy is amazing and is so patient. We n NEVER leave disappointed