Cookie Cutters-Canton, MI (1467 reviews)

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The stylist was grabbing my son's head very hard and jerking it around. He is only a year old and does not cry and sits pretty still for hair cuts. I have Never had a stylist before do this. She also really messed up around his ear pretty bad and in her attempt to fix it nearly shaved all his hair off. Then she proceeded to yell at my 4 year old when it was his turn because he was wiping hairs out of his eyes, which she knocked into them. Again he sits still and has no problem getting his hair cut and for the most part will even look in the direction requested. Again she Grabbed his head and was forcing it in all directions. Typically we have a great experience and we go here because the stylist are typically more used to handling young kids who may move around but this was ridiculous I can't even imagine how she would have behaved if they were really wiggling around and fighting the haircut as some kids do. Unsure if we will ever go back.

Comment

While Josie did a great job cutting my sons hair, the fellow employees were extremely unprofessional. I do not plan on returning.

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We had an appointment at 9:45 and didn’t receive our service until 10:45. When we arrived, at 9:45, the stylist took another customer before us (2 boys). If my son wouldn’t have needed a haircut as badly as he did, we would’ve left. It is ridiculous to have to wait an hour for our appointment.

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Dirty and not very friendly

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The stylist did not stop talking. I couldn't even really talk about my child's haircut bc she would not let me get a word in. She was very sweet though but she really needs to tone it down A LOT. A little conversation is ok but she didn't hear me say 'no' to buzzers bc she pulled them out and used them. I told her i wanted just a little trim and to mainly clean up the sides. She gave him a fade. Needless to say I probably will not come back!

Comment

The environment was fine. The haircut itself was definitely the worst haircut I have ever seen. My son has been getting his hair cut since he was 9 months and at 19 months, this was the absolute worst cut. He has a full head of hair and though he is a toddler, he was patient and listened and hardly moved during the cut. It is uneven, the hair in front is jagged and almost a side bang in the opposite direction his natural combover goes in. To top it off, although the dresser was friendly enough, she covered the car with the cloak as to not have to clean it afterwards which defeated the purpose of us even going there. He didn't get to see the car until after the haircut when we had to leave.