Cookie Cutters-Canton, MI (1467 reviews)

Comment

Stylists are nice. Good with kids. Fast and did a decent job for both my children. The only draw back now is the price. $30 to ha e two children's hair cut/trimmed is to much. My kids enjoy this place and always leave happy but I am not likely to return providing I can find another salon for a lessor price.

Comment

My son's haircut was pretty uneven and both his sides were cut way too high up. I have had another girl the other times I have gone who did fine. This time was not the same experience.. Very friendly, just a bad hair cut

Comment

My experience began when I tried to call the salon 3 different times during the day to make an appointment for my son’s first hair cut. I never was able to reach anyone so I went online to schedule the appointment instead. When I arrived (excited for him to get his first haircut) we were greeted but not warmly. I do like my son’s haircut, however the environment was not warm and inviting. Our stylist did not seem to want to be there nor engage with my son. She kept saying “you’re fine!l” to him. The tone was not very soothing to a 16 month old! I asked questions and got short replies. I also asked about hair products and how to style his hair (more short replies). I ended up leaving without Hair product that I was going to buy for my older son (don’t they want to sell their product?) She didn’t even show it to me after I asked twice. I felt like this was not the customer service I was looking for. Therefore I will not return nor recommend this salon to others. I can ignore the hair all over the chairs, however I cannot ignore negativity in a place that is suppose to be positive for children!

Comment

The environment was great. My son was excited to pick his chair. The haircut was satisfactory. I will not return, nor refer others because both the stylist we were assigned, and the receptionist were unmasked. When dealing with young children, especially those too young to be vaccinated, the child's safety must be the top priority. When a 4-year-old CLIENT is wearing a mask, so should you. To top it all off, the stylist was chomping gum, spraying droplets everywhere.