Cookie Cutters-Canton, MI (1526 reviews)

Comment

My sons hair got cut way too short from the normal length he usually gets. Very disappointed and displeased.

Comment

The receptionist looked and acted like she was miserable working there. No smiles or positive energy. The place was so over stimulating for a child getting a hair cut, yet alone a first hair cut. I would have like to see more calm and relaxing vibes not circus vibes. Maybe even another separate room for child that are crying through their whole hair cut. It was not pleasant for my child to have to hear that the entire time. The place also seemed very dirty. We won't be returning.

Comment

I wanted to get my daugther and my hair cut at the same time. I booked two 1145 appointments online. That way we could get in and out. They took my daugther about 1150 and I was waiting for my name to be called. At 1200 I heard the lady say she was going to start taking the noon appointments. I walked up and said my appointment was at 1145 it should be my turn. She said they were running late. I said ok but why would you take an 1200 appointment before an 1145 one. Then another lady said well the computer booked you after your daugther so you will have to wait. I showed her my confirmation showed both at 1145. She said well i can't help what the computer does. So I said whatever just cancel my appointment. They didn't even apologize. Won't be coming back.