AALAM The Salon - Plano (1834 reviews)

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Cassie and Mary are great!! The salon is really nice, just wish the chairs at the hair wash station where more comfortable for your neck, Cassie always puts a towel there for comfort.

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I called Saturday morning for a "blow out" - I recently had my hair cut in a new style and was struggling with the blow drying process. I was greeted by the front desk and then the stylist came and said her current client was taking longer than expected but she was hurrying. I told her please do not hurry on my account - I would not want anyone to "hurry" for me. She said her client had a lot of hair. I was updated every 15 minutes by the front desk and told that my services would be complementary because of the extended wait. My hair was washed and I was seated. Naser had a break in his schedule and offered to style my hair. I asked if he had time to trim my hair and he was able to give me a terrific cut and blow out. There was no charge and I was given a complementary full size hairspray. The stylist that I was originally scheduled with came by and apologized again saying that the client was "a lot of work". I would caution her not to use throw away comments as they add no value to my experience. I would not want her to say that my hair was a lot of work or tell another customer that she would hurry.

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I have been coming to Aalam for years, I was very surprised to find out I can no longer tip my hair dresser on my credit card. This was very frustrating, especially since people don't carry cash these days.

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I love going to Aalam! Everyone is very nice, the facilities are clean and modern, and the owners always say hi to me when I visit. I'm terrible at explaining what I want, but Mary and Julia always know exactly what I mean. I've been going there for about 5 years now with no end in sight.

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Thanks, Naser!

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I'd really like it if you would go back to letting us put gratuities on credit cards!!!