Cookie Cutters-Round Rock, TX (465 reviews)

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Job well done.

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We had a great experience at cookie cutters and will definitely be back. During our experience my son got a little knick on the ear. I am very understanding and realize it was an accident and happened when my son flinched and got startled. The lady doing the hair was very nice and cleaned it. Knowing myself, the whole situation was fine. However, knowing some other Mom friends who would have not been ok with the situation I hope there is a policy in place to protect the employee who gave great customer service.

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Jamie was great during the appointment!

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Had appointments for both of my children for 11AM on the Wednesday before Thanksgiving, I had made appointments knowing it was going to be busy. Arrived a couple minutes before 11, and had to wait over 10-15 minutes for both of my kids to get in a chair. What really annoys me is when people come in after you, but get served before you (we both had 11:00 appts). The stylists did seem a little more rushed today than normal, and I could tell while observing the quality of the haircut. IDK, might just start cutting them at home.

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When we got home, I noticed that my daughter’s hair was uneven in the back, so I had to trim the uneven part myself. Everyone is super nice, & we love the child friendly atmosphere. I just wasn’t thrilled that I had to fix my 6-year-old daughter’s simple trim. My daughter sits perfectly still, so that certainly wasn’t the issue.

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I took my daughter in for her first haircut and thought this would be the perfect place for this occasion. The stylist, Sam was friendly and kind throughout the whole process. I just felt like she was in a rush and didn't take her time. It was pretty much over as quickly as it began. The price for a kids cut is pretty high. $17 for a couple inches cut is pretty ridiculous. Other than that, I like how they have Netflix on at every station and that children sit in cute car chairs as they get their hair cut. Overall, my daughter enjoyed her first haircut experience and I guess that's all that matters. However, I don't think we will be going back unless there's a store special or coupon.