JD Academy (376 reviews)

Comment

I have been to JD Academy many times and have always had a wonderful experience from the front staff to the student providing the service until today. I was using a 2nd of 3 purchased living social treatment. The student suggested a different treatment which was the same price as what was scheduled so I agreed. I also added a treatment. The entire experience of receiving the skin care treatment was amazing. The student and teacher were professional and kind. I ran into problems when checking out. I was told they did not have record of remaining two treatments in their system (I had been told it was entered at last visit). They made me wait to talk to someone and then was asked to produce the voucher. I showed the voucher had been redeemed. I was asked to show when it was purchased. I explained I had been assured the vouchers never expire. Without going into further detail, I was treated disrespectfully and they took up 45 minutes of my time. In the end, they honored my voucher.

Comment

I noticed when I first walked in 15min. before my appt time that it smelled like sulpher. Stuffy and warm. No air. Then the bathroom -could have been cleaner. Stylist was very nice, however I felt like she washed my hair 1ti. then used a clarifier on it. She said she had washed me 2 times..i think. The wash was very quick. It was the first time she did Ethnic hair she said. I was hoping a supervisor would come by to make sure she was using the hot iron correctly to receive the best results but no supervisor ever came by. She was pretty good over all so it was ok. Times past they have gotten my hair straighter at the root when supervisor does it.

Comment

Very professional

Comment

I never have a complaint when I’m there, everyone is provenance friendly

Comment

Excellent facial! Very professional and always look forward to my next one!

Comment

Great service at affordable prices.