JD Academy (376 reviews)

Comment

My first time at the academy, I was there for a root touch up. Very happy with the results. I guess the only negative thing I would like to share is the young lady that did my hair very sweet and patient she had extremely long nails which made it very hard for her to work kept dropping things and while washing my hair it was a challenge to properly get my hair cleaned.

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The service was pleasant and the esthetician was professional and personable. However, she repeatedly left the room to get the necessary procedure supplies. I thought the treatment was rather short also. But overall I'm happy with the service/

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I noticed when I first walked in 15min. before my appt time that it smelled like sulpher. Stuffy and warm. No air. Then the bathroom -could have been cleaner. Stylist was very nice, however I felt like she washed my hair 1ti. then used a clarifier on it. She said she had washed me 2 times..i think. The wash was very quick. It was the first time she did Ethnic hair she said. I was hoping a supervisor would come by to make sure she was using the hot iron correctly to receive the best results but no supervisor ever came by. She was pretty good over all so it was ok. Times past they have gotten my hair straighter at the root when supervisor does it.

Comment

I received a facial. The technique and foundation of the service was spot on. I could tell they're being taught well however it's very obvious their students and still learning. The touch and pressure was so slight and felt insecure that it was irritating instead of relaxing. The instructor was wonderful, the student was as sweet as ever but I did feel that the price tag was quite high given the service. Also , when I get a professional facial I have no downtime and I'm not ever left alone and hands are on my body at all times. My facials usually include feet, hands, arms ,neck and chest massage. I felt the service was incredibly lacking in that area. I can't say that I would recommend to a friend. I would rather spend $20 extra dollars and go elsewhere. If the price were in the $20 area that would be a different story but it's not so that's my feedback.

Comment

miss elaine did an excellent job in my haircut..i just noticed in haircutting the supervisor does most of the job..the students do mostly dyeing and blowdrying...they have difficulty in styling...this is just based on my experience since ive been going to the salon..

Comment

Leanna is great and actually had to be my translator between your new spa manager. He gave me an analogy of a brick wall which I had to get deciphered from Leanna upon our meeting in the private room. Then I wondered why I didn’t get the extractions that I always get and that Leanna and Miss Lily had said I could get initially along with my Micro dermabrasion and chemical peel. That was the appointment before. Yesterday‘s appointment I was told I had to make a decision between the chemical peel and the micro dermabrasion so I chose the chemical peel. I was still due to get the normal extractions afterwards as far as I knew until I asked Leanna as she was finishing up she said that Devon didn’t come in and he would be doing them from now on. When I left to show Devon and Miss Lily my face I asked about the extractions for next time and whatever Devon said went way over my head and I thought he was saying he could only do them on my nose which I said that I could easily do that. Then I had to ask Leanna for a translation and she said that I couldn’t have the extractions the same time as a chemical peel but why previously twice had not this been said? My problem is that I wasn’t sure if this is just Devon’s excuse for not coming in or what? He gave me some other reasoning which I couldn’t follow. I’m still a little confused on the whole thing but I left really liking my face as it was very tight. Again Miss Lily and all your girls have always been wonderful and Obviously it’s a very good deal although I have spent a lot of money on your products.