JD Academy (376 reviews)

Comment

Leanna is great and actually had to be my translator between your new spa manager. He gave me an analogy of a brick wall which I had to get deciphered from Leanna upon our meeting in the private room. Then I wondered why I didn’t get the extractions that I always get and that Leanna and Miss Lily had said I could get initially along with my Micro dermabrasion and chemical peel. That was the appointment before. Yesterday‘s appointment I was told I had to make a decision between the chemical peel and the micro dermabrasion so I chose the chemical peel. I was still due to get the normal extractions afterwards as far as I knew until I asked Leanna as she was finishing up she said that Devon didn’t come in and he would be doing them from now on. When I left to show Devon and Miss Lily my face I asked about the extractions for next time and whatever Devon said went way over my head and I thought he was saying he could only do them on my nose which I said that I could easily do that. Then I had to ask Leanna for a translation and she said that I couldn’t have the extractions the same time as a chemical peel but why previously twice had not this been said? My problem is that I wasn’t sure if this is just Devon’s excuse for not coming in or what? He gave me some other reasoning which I couldn’t follow. I’m still a little confused on the whole thing but I left really liking my face as it was very tight. Again Miss Lily and all your girls have always been wonderful and Obviously it’s a very good deal although I have spent a lot of money on your products.

Comment

Jillian and Leilani are EXCELLENT estheticians~ and the supervisers are very hands on in managing your treatment. LOTS of good cremes, masks, peels, dermabrasions...they do what you need!

Comment

Leana was amazing! She took the time to listen to me when I answered her questions, without interrupting. She did a great job! I’m looking forward to my next appointment with her!

Comment

Young lady that worked on my hair was above excellent. the instructors helping were also very helpful and nice. Value is out standing. And yes, I have recommended your business. The only complaint I have is it is too noisy. Yes, I know there's blow driers etc. and it's a learning situation. But at times it felt as if I was in a bar (groups of ladies standing around talking way to loud). Music level was fine and I enjoyed it when I could hear it. Not a relaxing environment at all. To be honest yesterday, I was there so long; having highlights, root touch-up and a cut that I left with a headache. Also you might like to know that the girlfriend I recommended your business to also only had one complaint..to noisy.

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My hair was 5-6" long and I ask her to make the top 1/2" long and to taper the sides. She did as I ask and I am happy with the result.

Comment

Katie was pleasant and professional. Devin was very knowledgeable. I will definitely go again.