JD Academy (376 reviews)

Comment

I love coming to Jd Academy, everyone is so nice, prices are the best and never had an issue. I totally recommend it.

Comment

The young lady that did my facial (Alize I think was her name) was excellent! She explained what she would be doing and what she was doing during my facial. The massage was good & so relaxing that I almost fell asleep!!! I’ve been going to JD for quite some time mainly for my hair but finally decided to do a facial and now I have a scalp massage scheduled for next week!

Comment

The stylist seemed in a bad mood. I recommend to do a couple things to cover my gray hairs and she seemed annoyed by my recommendations. She wasn’t gentle when applying the color on my hair and pulled my hair a couple times. This stylist has done my haircolor in the past and she was very sweet and attentive so I don’t understand what was going on with her this day.

Comment

I have been to JD Academy many times and have always had a wonderful experience from the front staff to the student providing the service until today. I was using a 2nd of 3 purchased living social treatment. The student suggested a different treatment which was the same price as what was scheduled so I agreed. I also added a treatment. The entire experience of receiving the skin care treatment was amazing. The student and teacher were professional and kind. I ran into problems when checking out. I was told they did not have record of remaining two treatments in their system (I had been told it was entered at last visit). They made me wait to talk to someone and then was asked to produce the voucher. I showed the voucher had been redeemed. I was asked to show when it was purchased. I explained I had been assured the vouchers never expire. Without going into further detail, I was treated disrespectfully and they took up 45 minutes of my time. In the end, they honored my voucher.

Comment

I noticed when I first walked in 15min. before my appt time that it smelled like sulpher. Stuffy and warm. No air. Then the bathroom -could have been cleaner. Stylist was very nice, however I felt like she washed my hair 1ti. then used a clarifier on it. She said she had washed me 2 times..i think. The wash was very quick. It was the first time she did Ethnic hair she said. I was hoping a supervisor would come by to make sure she was using the hot iron correctly to receive the best results but no supervisor ever came by. She was pretty good over all so it was ok. Times past they have gotten my hair straighter at the root when supervisor does it.