Cookie Cutters-Draper, UT (692 reviews)

Comment

It seems like you need more help. We had 2 back to back appts scheduled for 2:00. We were there for over an hour. One of the sylists was new and didn't seem like she had much experience.

Comment

We had to wait for 25 minutes passed out appointment time. I'm not entirely sure the stylist knew what she was doing. There was a piece of my daughter's hair that kept falling forward. She asked if she could just add it to her bangs. When I said I'd rather not do that she had me stand there and hold the chunk of her hair up so she wouldn't cut it.

Comment

I bring my niece in to get a bang trim every month or so and we usually have a great experience. She loves the slide while she waits, picking out a fun seat and a show to watch on Netflix, and the sucker and balloon she gets at the end. Madi has done her bangs twice and has done a decent job with the trim and a cute style both times, but she's not very patient with my niece. She grabbed and held her face several times and was snappy when she scrunched her nose because of the water sprayed on her bangs and the hair falling on her face. She didn't cover her face at all when using hairspray and it got in her eyes and mouth. I'll admit, my niece is a bit squirmy (she's 5), but we haven't had an experience like that with any of the other stylists there. She was like that both times she cut my niece's hair. McKenzie has cut her bangs a few times and was great each time... was able to cut and braid her hair with patience and sweet disposition. Unfortunately, it doesn't seem like she works when we're able to come in. I don't think we'll be back to the Draper location.