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Cookie Cutters-Durham, NC


Cookie Cutters-Durham, NC (984 reviews)



1829 Martin Luther King Parkway, Durham, NC, 27707, United States

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Visit the Cookie Cutters-Durham, NC website


You can book at Cookie Cutters-Durham, NC Durham online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-Durham, NC staff member and book from the dates available.

At Cookie Cutters Haircuts for Kids children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows. If this doesn’t make their haircut experience happy, our stylists are equipped with bubbles, suckers and balloons to put your child at ease through the entire haircut experience.


We strive to make the haircut experience, whether it is their first or their 15th, a fun and memorable one. Haircuts are painless, literally, and we want them to be the same, figuratively, for parents and their children. Come and enjoy the kid friendly environment and kid focused staff and leave with a great haircut and family faces full of smiles.

Reviewed by 984 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-Durham, NC were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 9:00 AM to 6:30 PM
TUE 9:00 AM to 6:30 PM
WED 9:00 AM to 6:30 PM
THU 9:00 AM to 6:30 PM
FRI 9:00 AM to 6:30 PM
SAT 9:00 AM to 5:00 PM
SUN 10:00 AM to 4:00 PM

Payments Accepted

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Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages

Brands Stocked


What our customers are saying about us

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31 May 2019
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Comment

Unlike other visits that we have made to this salon, this time the hairdresser that cut my son's hair did quite unsatisfactory work. It all started when she made a comments about not knowing how the clippers worked. She did manage to clip his hair fine, though had to be asked to taper the hair in places. On the portion of the scissor cut, the hair was cut unevenly in several spots. Really, once I realized how poorly it was cut, i would have returned to have it fixed, but had no time for this. I shouldn't have to. I thought that the level of expertise and care from one hairdresser to another in the salon were always fairly well matched, but this time it was subpar. If I cannot guarantee a certain level of quality for a haircut, I don't think I can return.



12 Feb 2023
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Comment

My son’s haircut was choppy and uneven like it had been cut with dull scissors. She cut his bangs short and straight across his forehead so he gets to walk around looking like Lloyd Christmas for a couple weeks.


17 Aug 2022
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Comment

My sons hair looked like he cut it himself and not a professional. I am livid.


16 Jul 2021
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Comment

Was very excited for my child's hair cut but the hair stylist was not super happy to be there it seemed. Would hardly give me any advice on what would look best for my child. They did the job well and was nice to my child just wasn’t in the best of moods it seemed.

Response from Cookie Cutters Haircuts for Kids

Thank you for the review and the comments. I am sorry that your stylist was not outwardly cheerful but we all have bad days and sometime it is hard to hide . I am happy that she gave a good haircut and care foor your child and that you were pleased with the result. When you return hopefully the stylist will be more engaging and cheerful.

Posted on 04 Aug 2021


10 Dec 2023
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Comment

Our appointment was at 2:30 and we weren’t taken back until 3:15 or after. After being contained for 45 minutes my toddler started to grow cranky from the wait. This did not make for a good start to an already anxious experience of getting a first hair cut. They didn’t have the package with the picture as their picture machine was down. And no one came to apologize for the wait after I waiting for so long. I had to ask when we would be up. The hair stylist was patient and kind and that was the only nice thing about the experience. I won’t be back because unfortunately long waits with a small child is not ideal.



20 Jul 2020
Overall Environment Care

Service Quality & Prof. Advice
Value for money
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Comment

I expected for the hairstylist to have a little more patience with my 2 year old. It was her first time getting a trim.. stylist had a rude tone.. definitely made me feel uncomfortable..

Response from Cookie Cutters Haircuts for Kids

Good afternoon. I am sorry to hear that you were not entirely happy with your experience at Cookie Cutters. We strive to make the experience a positive one, even in this age of coronavirus and the limits it puts on the staff. Myleca, the stylist who worked with your daughter, is an excellent stylist and routinely receives high marks from her clients. However, she does have a very dominant personality and her love of children does nto always come acoss because she is not as "playful" as some of our other stylists. Were you satisfied with the haircut? If not, let me know an we can have another stylist do a repair, free of charge. I suggest that the next time you want to bring her in, you should schedule with either Morgan or Brittani. They hav great personlities and good interactions with the kids. Let me know so I can make a note in your file. Thank you for the feedback because it helps us get better with all of our clients. Have a good evening and we hope to see you again.

Posted on 20 Jul 2020
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