Cookie Cutters-Dayton, OH (2732 reviews)

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First time going to cookie cutters and I don't think I will take my son back. While the stylist was friendly and pleasant, she was not patient and rushed through. We were the only ones in the salon, so I am not quite sure why she seemed so pressed for time. My son is young, but if she gave him a moment to relax it would have gone better. While it is just hair, there are parts that weren't touched with clippers or scissors.

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My son hates hair cuts! I have cut his hair 3 times while awake and 2 times while sleeping and he throws a fit while awake, so I thought taking him to a kids hair cut place where the stylists are supposed to know how to handle these kind of situations would be a lot easier! The girl was rude and was not nice towards my son. She definitely needs to find an adult hair cutting place to work at. I was hoping that my son would see other children getting their hair cut and it would've been an enjoyable time for him!

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I don’t feel comfortable bringing my child in when the stylist/ workers do not wear mask. For this is very unsafe times we are living in.

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This second time I was unhappy with my child's hair cut. Hope at the cookie cutters by the Dayton mall screwed my child's hair up so bad it couldn't be completely fixed. It was so crooked in the front that I had to call back immediately to get it fixed. Hope the stylist that did my child's hair didn't even offer to fix it another stylist had to fix it. When I got home I noticed another long piece by his ear that both stylists seem to miss. Let me put it this way my child's haircut was so bad that I was ashamed to take him out in public before the hair cut was fixed. Was VERY unhappy with my experience and I won't be returning.

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My sons ear was cut while getting it done today. I was not happy nor did the lady doing the hair care. She stated oh he was moving um no i was standing right there. He has always had great experiences here till today and i will not be returning. There was no compensation for cutting his ear and it was very traumatic for him! I am very frustrated and angry!

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Both of our daughters hair was cut unevenly, for a $60 visit, it’s a little frustrating. Will most certainly take our business elsewhere for their next cut. Should also mention it wouldn’t kill to clean the salon from time to time. The entire salon is covered in hair and looks as if it’s never cleaned.