Cookie Cutters-Dayton, OH (2732 reviews)

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Showed up and had to wait about 10 minutes before they would even open doors. The lady that cut his hair was nice but really could have done a better job. And when I went to pay, I didn’t really like to have to wait for the girl to get off of her cell phone.

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We were dissatisfied with the quality of cut our son received. We normally go to Great Clips or Big League and have always had a good experience. We decided to give you guys a try because of the kid friendly environment. Our sons hair is not even and won't lay down. I'm not sure how it can even be fixed. He has his 4 year pictures coming up and honestly we will need to postpone them until his hair grows out a little and then fixed. The environment was great but the cut was not.

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Never have had a bad experience here until this time around. Stella was cutting my sons hair and it just did not go well. His bangs are very uneven and some spots in his hair were missed. He is a toddler and doesn’t enjoy haircuts so he does move some so I do understand it won’t come out perfect. She did not have a lot of patience when he would start to cry or get antsy. The other employees have always backed off when he gets upset and give him time to regroup. I don’t think this will stop us from coming back. But we will not be letting Stella cut his hair again

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The environment was great, the person who did my 2 year old daughters hair deserves to be fired for what she did to my poor sweet girl. she cut her bangs halfway up her forhead when I said I wanted side swept bangs!thank God her hair grows fast!

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The whole mask thing.... over rated kids won’t wear them bottom line guests should not have to just staff I work in a hospital and I felt more judged and felt like I was infectious there.. checking out temps and masks was a violation of my rights I won’t be back! And for the price I paid I did better than them after watching you tube

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I purchased the first haircut package and was really disappointed. I am confident that I could have cut a straight line across the bottom of my child’s hair at home for free and saved a lock of hair. Going to your business wasted gasoline and money.