Cookie Cutters-Dayton, OH (2732 reviews)

Comment

I have brought my son for his haircuts here about 4 times. He has never had an even haircut, though I understand a wiggly toddler is not easy to work with. I will say that his most recent cut was the best of any of the cuts he received there before. the stylist looked carefully at the picture I brought showing the cut we were hoping for. This was the closest we ever came. My main complaint is about the salon’s lack of COVID precautions. For a salon that caters to small children, I was very frustrated to see the lack of care in minimizing COVID risks in the salon. I did not see hand sanitizer any where, nor did I see any efforts to surface clean between clients. My biggest concern was the lack of masking. When you serve children who are too little to be vaccinated, it seems to me you would show your respect and concern for them by masking. When I walked in with my toddler, I was shocked to see the only people masking were two other customers - a parent and a child. When my son’s name was called, I asked the stylist to please wear a mask, because our son has some medical problems that put him at increased risk. She responded by aggressively saying she would wear a face shield, which I agreed to. When she returned with the shield, it was one of the tiny plastic shields that sits across your chin and only covers about 3 inches of your face. What’s the point? Those shields accomplish nothing. I didn’t challenge her on it, but she aggressively told me, “I refuse to wear a mask.” She then abrasively asked, “So what are we doing?” I didn’t say any more about the mask, and we were able to have a pleasant service in the end. I did giggle to myself that my toddler wore a mask without a fuss, but this adult made such a fuss.

Comment

Jessie is amazing. My son is autistic and in the past has had an extremely hard time getting his hair cut. But today, my son didn't cry at all for the first time ever. Thanks so much for turning something we used to dread into a great experience for my son and I. You have no idea how much I appreciate it.

Comment

Love the stylists and the idea of the chairs the kids sit in. I wish, however, it was cleaner. Every time I go, there is hair everywhere and it just doesn’t seem as clean as it should and could be.

Comment

Jesse here at the Miamisburg location is incomparable. She always does a great job relating to my stepson and getting a quality cut done quickly.

Comment

We had Abbey cut Kaleb’s hair. We usually have Kianna but she was out that day. Abbey did so amazing, considering Kaleb was tired and screamed the whole time… Love the new salon! Always recommend you guys.

Comment

When we arrived, they were unaware of the appointment even though it had been previously booked online with confirmation. The stylist acted as though it was an inconvenience to “squeeze him in” when he in fact had an appointment. The attitude and overall professionalism was incredibly poor. She was so rude that we will probably never return. I had to come home and fix my sons haircut because it was not what we asked for and it was not shaped or lined up at all other than in the very back. I stopped pointing out mistakes because he attitude was so poor and just said forget it, I will fix it on my own. We have used cookie cutters in the past and been much more impress with the service that today.