Cookie Cutters-Dayton, OH (2732 reviews)

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We have many of our friends use cookie cutters. We always schedule w Melissa. She knows the cut that works best for our sons face shape. Couldn't be happier. If she left we would follow her to her new location.

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Our hair stylist, Melissa, did a FABULOUS job! I felt bad for her since she was the only one working on a Sunday - but even being very busy on her own, she did wonderful!

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I love Sherri and she does an amazing job. I made an appt. for 11:15 and sat there for 35 minutes. What's the point in making an appt? The last two times I made an appt and both times someone overbook! It's ridiculous! So I do believe from now on I will make an appt. elsewhere. I love Sherri but it's not fun when you have to wait 35 minutes with a four year old.

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Ashley is wonderful! It's well worth it to book her services two weeks in advance.

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Melissa always does a great job with cutting both my 7-year-old son's hair and my 3-year-old daughter's hair. She gives great advice and is always very kind to my children and a pleasure to work with.

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We -- and our child -- love Cookie Cutters and have gone there for the past two years. However, the Dayton location is in need of better management. Once online booking became an option, we started scheduling our child's appointments to help ensure speedy service. However, the last time we arrived, we waited 20 minutes -- despite having an appointment -- and had to leave because it was clear we weren't going to be served any time soon. It's fine to take walk-ins, but you either need two hairstylists present (there was only one on this occasion) or you need to keep in mind if you have an appointment coming in the next few minutes, and therefore tell the walk-in they have to wait until after the appointment, even if that start time is a few minutes away. If you can't complete the walk-in's appointment before the scheduled appointment time, it shouldn't be started. That's the risk you take as a customer doing a walk-in versus a scheduled time. We'll continue to use Cookie Cutters, but I'd love to see it better managed and organized. The stylists themselves are always happy and helpful and do good work.