Cookie Cutters-Dayton, OH (2732 reviews)

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It was frustrating because we had an appointment and when we got there there another mom with two boys ahead of us. The stylist that took them made a special point intaking them. They had an appointment after us but went before us and she took her good sweet time so she could chat with the mom. She could tell I was frustrated! Our stylist we had was very nice and did a great job. I have ran into this problem before and I feel like I might have to look at some place different to take my daughter. We had to wait 30 minutes. I have been a costumer for 10 years and now I have to go somewhere else. I understand it's hard to hire and all that goes along with it but they should uphold the policies. Thank you Courtney Angell

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No one was at the location when it was supposed to open at 1100. We weren't greeted at all and I was told my son who isn't used to haircuts would be given someone with experience. Instead we got a very rude, overweight lady that cut his ear because well he just needed to sit still she said. We won't ever go back....

Comment

Kinsey was a newer employee and treated Hank so sweetly. She gave him a great cut and style and mom enjoyed talking to her!

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Our stylist did an awesome job! She made the kids feel very comfortable and took her time making sure they looked great.

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The 2 ladies working were more interested in chatting amongst each otherabout whether someone would be coming in at 2 or not showing up. The girl who cut my daughter hair did not appear very experienced. She is 8 and has long hair. I had requested that it be trimmed up at an angle just so it would look healthy again . Establish took off about a centimeter and then asked me what I thought. I told her they're still seem to be a lot of bed and it wasn't even. She went through and took off about another centimeter but it got more uneven as she went. She kept asking me if I thought she should take off more here or there when I walked around to the front and pull you to lie down it was clearly uneven. When she continued to ask me questions I replied I haven't been to school for this therefore I'm probably not the one to ask. Finally, I just decided it was best to leave.

Comment

Very sweet, and timely. Great haircut as well!