Cookie Cutters-Dayton, OH (2732 reviews)

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great job, Joseph didn't sit still as much as usual but got a great haircut very patiently

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Melissa was great with my daughter. I will always request her. She explained what she was doing and did not cut to much off of my daughters hair only the dead ends.

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We love Ms Melissa!! Thank you for being so patient with our autistic son

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Worst haircut experience ever and I will not return. The girl who cut my son’s hair was extremely sick (sneezing all around him and blew her nose several times during the haircut and should not have been at work or around children). She kind of butchered his hair and I asked for her to fix about six or seven spots. It looked rough. I was about to cry. She asked at the end if it looked good and I said “uh, decent” with a grimace. So she took him down and rang me up. I didn’t want to pay, but I did. Definitely didn’t tip. I don’t know if she had ever cut anyone’s hair before but I could tell she had never had any training. Anyways, I just wanted to get away from the germs as fast as I could. I coated my sons head in hand sanitizer and that actually made the hair cut look a tad better since it matted it down. Although the girl shouldn’t have been at work and didn’t know how to cut hair, I would have to blame the poor quality on management. We got there right when it opened and sat down in seats covered in hair from the previous day(s). Bad service, bad environment, unhealthy, and gross. Like I said, will not be returning and will warn my friends not to go there as well because it would be cruel to let them go through that as well. I will either cut my son’s hair myself from now on or take him to fancy salons where professionally trained people work. Yikes.

Comment

Cache was wonderful...my review is only as high as it is because of her. She was kind my children and did a good job. I was not however impressed with the other girl (unfortunately I forget her name). I do remember that she had pink eye brows and several facial piercings. After our visit I had to explain to my daughter about the girl's piercings. I am very surprised and disappointed that a company providing services directly to children would employ someone with so many facial piercings...it does not set a good example for our youth.

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My son had a really great first professional haircut experience at Cookie Cutters! He got to sit in a Spiderman car seat to get his hair cut, while watching PJ Masks:) Miss Melissa did a fantastic job on the hair cut, and gave me great tips for keeping my son's crazy cow-licks in check. I'm definitely going back, and would highly recommend this salon to any parent!