Cookie Cutters-Dayton, OH (2732 reviews)

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My sons ear was cut while getting it done today. I was not happy nor did the lady doing the hair care. She stated oh he was moving um no i was standing right there. He has always had great experiences here till today and i will not be returning. There was no compensation for cutting his ear and it was very traumatic for him! I am very frustrated and angry!

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This second time I was unhappy with my child's hair cut. Hope at the cookie cutters by the Dayton mall screwed my child's hair up so bad it couldn't be completely fixed. It was so crooked in the front that I had to call back immediately to get it fixed. Hope the stylist that did my child's hair didn't even offer to fix it another stylist had to fix it. When I got home I noticed another long piece by his ear that both stylists seem to miss. Let me put it this way my child's haircut was so bad that I was ashamed to take him out in public before the hair cut was fixed. Was VERY unhappy with my experience and I won't be returning.

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I don’t feel comfortable bringing my child in when the stylist/ workers do not wear mask. For this is very unsafe times we are living in.

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My son hates hair cuts! I have cut his hair 3 times while awake and 2 times while sleeping and he throws a fit while awake, so I thought taking him to a kids hair cut place where the stylists are supposed to know how to handle these kind of situations would be a lot easier! The girl was rude and was not nice towards my son. She definitely needs to find an adult hair cutting place to work at. I was hoping that my son would see other children getting their hair cut and it would've been an enjoyable time for him!

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First time going to cookie cutters and I don't think I will take my son back. While the stylist was friendly and pleasant, she was not patient and rushed through. We were the only ones in the salon, so I am not quite sure why she seemed so pressed for time. My son is young, but if she gave him a moment to relax it would have gone better. While it is just hair, there are parts that weren't touched with clippers or scissors.

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Haircuts were terrible. The stylist did all three of my girls and all three have needed long hairs that did not get cut, cut. These were by far the worst haircuts they’ve ever received. She did one of my daughters hair in less than five minutes and didn’t even have me check it. One other daughter I asked it to be cut a bit shorter and she basically told me it would dry shorter which I’m fully aware of. I do not feel like I had an option to ask her to do anything further. Also was asked how I wanted to tip. Cash or card. I always tip but these haircuts definitely did not warrant a tip. Do not think I’ll be back. It’s a shame bc we go regularly and I have multiple children.