Cookie Cutters-Dayton, OH (2732 reviews)

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Our first appointment was canceled due to the stylist calling in sick. We were contacted the day before to reschedule. We asked for a “trendy” haircut and was told it would cost more and another stylist would need to perform it.

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The lady who cut my girls' hair was friendly and nice, but didn't do a good job on the actual cut. Especially for my youngest who got a shorter style, the back is uneven and detracts from the overall style.

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Once my sons hair dried they cut looks pretty bad. We are very dissatisfied

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The front desk staff was rude. The actual stylist was fantastic.

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I was disappointed that I scheduled an appointment with a specific stylist but did not get my stylist of choice. The stylist who did my son’s haircut appeared inexperienced, lacked confidence, and a simple boys cut looked more difficult for her than it has for anyone else we’ve had at Cookie Cutters. This is generally why I select a stylist. Why make an appointment if the details aren’t going to be honored?

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the two stylists were told of how my son hated hair cuts. the manager still had the new stylists proceed with his cut. she was slower and very timid compared to others. I wish the manager would of handled our haircut instead of the new person.