Cookie Cutters-Dayton, OH (2732 reviews)

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We love Cache! She always does an awesome job and works great with our son.

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Horrible experience. The front desk lady very unwelcoming. Then the stylist named Taylor horrible! I showed a picture of what we wanted, I expressed to just clean the sides to let the hair grow on top. She just chopped the whole freaking thing. We will never comeback here!

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The overall experience left something to be desired from past experiences at this location. We waited longer than necessary for service as the stylist available felt the need to put away suckers at that exact moment. The stylist that did help us made it clear that she was not thrilled with the fact that we had want a wash and a cut. This was made even more evident when part of the way through drying my daughter's hair she asked if I really needed it totally dry. When I said I guess not but could we braid it she quickly responded with, "I do not do French braids". At that point I felt very uncomfortable and offered to just braid it myself. When we went up to check out they were up at the counter discussing the schedule with who I believe was some sort of manager. None of these people were very approachable and I was heartbroken at how disappointing this experience was. I have been to this location numerous times with my son and had wonderful experiences each time. This being my daughters really true first experience I would have preferred the individuals I had seen in the past.

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Sherry is absolutely amazing !!! She has cut my sons hair the past like 6 or 7 times and has been so patient with him because he hates getting his hair cut. She is absolutely amazing !!

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The hairstylist was horrible! My son’s haircut was so ugly. I told her a few times that I wanted her to thin it out and she kept saying that it looked fine.

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Horrible experience this time. We have been coming to this location for 2 years and never had service like this before. The three stylists we usually saw are gone now. Decided to go anyway to find a new stylist and that was apparently a bad idea. There were two people working, neither one stated their names and were not wearing name tags. We had a scheduled appointment and were running 10 minutes late. I apologized for our lateness and luckily we were still able to be seen. The stylist was very rude with my 2 year old son. Kept yelling at him to sit still, no 2 year old sits still. There was no patience, no grace, just rushed rudeness. Previous stylists have never been like this before. They were always calm, stopped cutting whenever he would move, and always sweet and understanding. Seemed that the stylist shouldn't be cutting kids hair. She ended up cutting his ear and told him to knock off his crying and it was a fake cry, when I pointed out she cut his ear she didn't apologize and said it was his fault for not sitting still, he is 2. She should have stopped trimming whenever he started to move. Seemed more like she cared about getting out of there than giving us the service we deserved. Even if we were late we did not deserve to be treated this way. We will never visit Cookie Cutters again.